About Payment
What are your payment options?
Is it safe to pay by credit card?
Is it possible to pay for mail order directly at the store?
Please tell me about fees and charges other than the product price.
I chose bank transfer or money transfer as my payment method. Will I receive a bank transfer form or money transfer form?
I want to change the payment method I chose when I placed my order.
Questions
What is your payment method?
Answer
You can choose from the following five payment methods.
Cash on Delivery (COD)
Bank transfer (prepaid)
Postal transfer / Japan Post Bank (prepayment)
Credit card payment
Post-payment at convenience stores (post-payment by score)
In-store payment and pickup
Please refer to the Payment Methods in the General Information for fees and bank account details.
Questions
Is it safe to pay by credit card?
Answer
We use an encryption system called SSL for secure payment.
Question
Is it possible to pay for mail order directly at the store?
Answer
Yes, in-store payment is possible.
We will contact you after the product is in stock, so please come directly to the store.
We accept cash and credit cards for payment at the store.
You may also choose to pay in-store only and have the merchandise delivered by a courier company.
Please note that shipping charges may be added to the product price.
Shipping will be done after payment is made. Please note that shipping will be done after payment is made.
Please let us know when you place your order if you would like us to deliver your items to your home.
Please click here for a map to our store.
Questions
Please let us know the fees and other charges other than the product price.
Answer
In addition to the price of the product, shipping and handling fees will be charged separately for those who wish to pay cash on delivery (COD) and postpaid at a convenience store (postpaid score).
If your purchase amount is 22,000 yen (tax included) or more, shipping is free of charge.
Bank transfer and postal transfer (Japan Post Bank) orders may be subject to a bank transfer fee.
The transfer fee is the responsibility of the customer. Please understand that the transfer fee will be borne by the customer.
For details, please check the payment method in the general information.
Questions
I chose "Bank Transfer" as my payment method. Will I receive a bank transfer form or money transfer form?
Answer
No, we do not send out money transfer forms or money order forms.
Questions
I want to change the payment method I chose when I placed my order.
Answer
Please contact us by e-mail or phone.
If you want to change the payment method from credit card payment, please understand that it may not be possible if the date has passed.
If you wish to change from cash on delivery (COD), please contact us by the end of the next day, as we will need to process your order for shipment.
Please note that we may not be able to make the change depending on the time you contact us. Please understand that we may not be able to do so depending on the time you contact us.